This Privacy Policy explains how aruviaa (“we”, “us”) handles information in connection with this website and our taxi and car-rental service across Sikkim and Darjeeling. Last updated: September 2026.

Information we collect

This website does not use contact forms, lead forms or online payment. We collect personal information only when you choose to contact us directly — by phone or WhatsApp — and share it with us (for example your name, phone number and trip details). We use that information solely to respond to you and arrange your booking.

Website analytics & cookies

We may use standard website analytics (such as Google Analytics 4) and a tag manager to understand aggregate, non-identifying usage — for example which pages are visited and which routes are popular — so we can improve the site. These tools may set cookies or similar identifiers. You can control or block cookies through your browser settings; the site works without them. We may also measure clicks on our Call and WhatsApp buttons to understand demand.

Advertising

We may run Google Ads to promote our services. Advertising platforms may use cookies or identifiers to measure ad performance. We do not sell your personal information.

How we use information

To respond to your call/WhatsApp enquiry and arrange a booking.
To coordinate pickups, permits and vehicles for your trip.
To improve this website using aggregate analytics.

We share your trip details only as needed to provide the service — for example with the assigned driver, or with authorities for restricted-area permits where you have asked us to arrange them. We do not sell your data.

Data retention & your choices

We keep booking-related information only as long as needed for the service and reasonable record-keeping. To ask what we hold or to request deletion, contact us on the numbers below. You can decline cookies via your browser and choose not to share information by not contacting us.

Contact

Questions about this policy? Call or WhatsApp 80019 35555 or call 93327 74040. See our contact page.

Note: This policy is provided in good faith for a small taxi/car-rental business and is not legal advice. The business owner should review it against current applicable law before publishing.

Privacy Policy